Note: All online orders currently ‘Click and Collect’ from Claremont store only, delivery option coming soon.

To ensure efficiency of our online orders we ask you read these terms carefully when purchasing online, as well as our Terms and Conditions.

Online Orders

It is up to you to ensure all the details of your purchase are correct before purchasing; this includes (but not limited to) model, size, colour, finish, quantity, and any special requirements.

Please select carefully as refunds are not offered if you change your mind or make an incorrect choice. Your online order must be paid in full before we can begin the supply of products to you.

Should you have any issue with your product or need to report a problem with your order we request you please email us at [email protected]. In regards to our furniture pieces, please accept each piece is unique and there will be some variance in the grain and colour due to the natural, raw nature of timber. There may be slight variation in colour between samples and finished products. The natural timber products we use may ‘move’ over time.

Dispatch & Delivery Times

All artwork is made to order so dispatch times can be up to 7-14 days from time of order.

Shipping is regular speed from trusted couriers and tracking numbers are provided at the time of dispatch.

We are not liable for any shipping delays once products have left our premises.

Payment

All payments must be made in full prior to collection. Payments must be made via the secure gateway facilities available through the checkout.